Privacy Policy | Nappily Ever After

1. Our Commitment to Your Intimate Data Security

At Nappily Ever After ™ (a division of the Illusions Premier Spa & Wellness Ecosystem), we understand that ordering menstrual hygiene and intimate wellness items requires absolute privacy, dignity, and trust.

We adhere strictly to the Kenya Data Protection Act (2019) and international e-commerce data governance benchmarks. We never share or disclose your personal purchase habits with external parties.

2. What Data We Collect & Why

We collect only the minimum required information to fulfill your orders and subscription boxes:

Delivery & Contact: Full name, telephone number (for M-Pesa verification and dispatch SMS), email address, and physical or estate delivery address.
Subscription Preferences: Cycle cadence, product sizing (e.g. S, M, L, XL), and packaging preferences.
Payment & Transaction Ledger: Authoritative Safaricom M-Pesa transaction reference receipts and Paystack payment tokens. We do not store payment PINs or credit card security codes.

3. Zero Third-Party Monetization

We enforce a strict Zero-Sale Policy. We will never sell, license, rent, or trade your contact information, order details, or subscription schedules to data brokers, ad networks, or third-party marketers.

4. Order Telemetry & Delivery Logistics

Your delivery location and phone number are shared solely with our vetted, confidential courier drivers (or G4S/Fargo couriers for upcountry Kenya delivery) for the sole purpose of dispatching your discreetly packaged parcel.

5. Your Rights as a Data Subject

Under the Kenya Data Protection Act (2019), you may at any time:

Access your complete order history and member profile.
Update your telephone number, delivery address, or sizing preferences.
Request deletion or anonymization of your profile ("Right to Erasure").
Opt out of marketing broadcasts while preserving essential transactional SMS receipts.

6. Data Protection Officer Contact